Recover Account

You can recover your account by email or with your wallet backup file.

If you don’t remember your password, didn’t link your email address to your Bitejo account and didn’t download a wallet backup file, contact support to recover your account.

Note: To recover your Bitcoin web wallets, you will need your old password or the corresponding wallet backup files.


Recovery by Email

Enter your username and email address to receive an email with a code to recover your account.

Username
Email

Recovery by Wallet Backup File

Enter your username, your bitcoin address and recovery key from your wallet backup file wallet_backup_000000000.txt.

Username
Bitcoin Address
Recovery Key
New Password